Delivery
KLEED is committed to the best possible experience with our deliveries and we have chosen trusted partners, who think just like we do.
HOW WE DELIVER TO THE WORLD
For all countries except Spain and Portugal, your orders will be shipped and delivered FEDEX, who delivers within 5 business days to each destination after dispatched from our warehouse.
Remote and Extended areas surcharge. A Remote Area is defined as a post code or, in the absence of post code, a suburb /town name that is difficult to serve. For Import Express shipments, a pickup from one of the same post codes and towns would attract a Remote Area surcharge. You can check out if these apply to you here – please note KLEED is not responsible for updating this list. The Remote and Extended areas surcharge is 22 € per delivery.
Deliveries to Spain and Portugal are handled by CTT Expresso. Deliveries might take 3/4 business days after dispatched from our warehouse.
Spain: Additional fees may apply in the case of the Balearic and Canary Islands.
UK: All goods imported into the UK are subject to VAT. The rate may vary depending on the type of goods and their value.
KLEED is not liable for any additional customs duties or import taxes imposed by local authorities.
PLEASE NOTE
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.
We are not responsible for any delays or additional costs you may incur due to destination customs clearance processes or policies.
We are unable to redirect orders once items have been dispatched.
Should you require further assistance, please do not hesitate to get in touch with us :
Call +351910145102
WhatsApp +351910145102
Email: customercare@kleedkimonos.com
Our customer experience team is available Monday through Friday (excluding bank holidays), between 9.30 AM and 6.30 PM (UTC).
Thank You.
Kleed Team